Voluntary and community service providers face particular challenges working with 'hard to reach' families. What strategies work for these families and why? What training and support do practitioners need to deliver more effective services? How can parents be more involved, and how can organisations delivering services work more effectively with each other?
This thoughtful report is based on interviews with frontline and strategic managers in ten highly reputed voluntary and community sector organisations. It is essential reading for managers, practitioners and all those who work with families who can be defined as hard to reach.